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Terms and conditions of use of the site
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Terms and conditions of goods sales services
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Terms of shipping and delivery of goods
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Terms and conditions of after-sales service
Terms and conditions of use of the site
Using Lodcell online store means your complete agreement with the following terms and conditions:
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The purchase of goods from the restaurant products store of Ada Company is based on the laws and regulations in electronic commerce and in full compliance with all the laws of the Islamic Republic of Iran.
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Users are required to enter correct and complete information in the database when ordering goods. It is obvious that incomplete or incorrect information will prevent the correct and timely completion of the order.
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Ada’s restaurant products online store does not accept any responsibility regarding the operation of the site, which may be caused by factors outside the management of this site (such as internet failure, telecommunication issues, hardware equipment, etc.).
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All the tools that are used in the Ada restaurant products online store for the purpose of communicating with customers are designed for this purpose only and users are committed to use these tools only to send and receive information that is appropriate and related to the order discussion. be a commodity
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Ada’s restaurant products online store will not hand over users’ unique information to third parties and is committed to protecting users’ privacy as much as possible by using the latest technologies.
Terms and conditions of goods sales services
From the legal point of view, in the transactions of Ada company’s restaurant products online store, adasoftco.com site is considered as the seller and the ordering internet user as the buyer.
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The sale of goods is based on the type and quantity that the buyer has entered in the restaurant products online store of Ada Company.
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When the seller confirms the product order, she determines the specifications and informs the buyer.
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The value of the goods or goods ordered is calculated according to the site’s price list and will include all sales taxes and duties.
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The place and time of delivery of the goods by the buyer is listed in the online store of restaurant products of Ada Company, and this store, as a seller, is committed to deliver the order at that place and time by following the specified policies of sending the goods. If the customer is not present at the designated time and place, the seller will apply the relevant special policies.
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If the seller is unable to deliver the goods on time for reasons beyond her control and the parties do not agree on a new date, each of the parties has the right to cancel the order without any cost.
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Due to providing a complete demo of the software to the customers before the sale, in case of returning the software, 50% of the sales amount will be deducted.
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Be diligent in maintaining and maintaining the hardware lock. In case of lock failure, a replacement lock will be provided by charging a fee and upon receipt of the broken lock.
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The buyer expresses her satisfaction with the type, quantity and health of the goods by handing over the goods sent and signing the goods receipt form
Terms of shipping and delivery of goods
Dear customer, while thanking you for your choice, please pay attention to the following points.
Orders are sent within Greater Tehran through Courier and in other regions and cities through Tipax.
A) in the centers of provinces and cities (except Tehran)
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All orders are shipped by Tipax, and Ada’s restaurant products online store has no control over the time and shipping process by Tipax.
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For each shipment, a tracking number is issued by Tipax, and this tracking number is sent to you by SMS and email service. You can track your shipments from the site: Use http://tipaxco.com/fa which belongs to Tipax or call 8457.
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The delivery time of the cargo is between two to four working days after the payment is made and the invoice is issued. (Official holidays will not be counted)
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The place of delivery of goods is the address that you, dear customer, enter on the website while placing an order. This address will be included on all shipments, and the change of address after the delivery of the shipment to Tipax cannot be changed in any way.
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The delivery time of the purchased product will depend on the arrival time of the Tipax agent at your location. Unfortunately, Ada restaurant products online store has no control over the delivery time of your parcels and can only include your offer next to the address of the delivery location.
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The shipping cost is post-paid and its amount will be received from the buyer in cash at the delivery location. The declared amount is calculated based on the tariff and rules of Tipax company and on the basis of weight and address, and Ada’s restaurant products online store does not have any interference in it.
b) Within the limits of Greater Tehran
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All orders are shipped by courier, and Ada’s restaurant products online store has no control over the time and process of shipping by courier.
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After the delivery of each shipment by the courier, the details of the carrier of the shipment will be sent to the buyer via SMS or email.
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The delivery time of the cargo is one working day after the payment is made and the invoice is issued. (Official holidays will not be counted)
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The place of delivery of the goods is the address that you, dear customer, enter on the website while placing the order. This address will be included on all shipments, and the change of address cannot be changed in any way after the shipment has been delivered to the courier.
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The shipping cost is post-paid and its amount will be received from the buyer in cash at the delivery location. The declared amount is calculated on the basis of the courier’s tariff and terms, and based on the weight and address, and Ada’s restaurant products online store does not have any interference in it.
Terms and conditions of after-sales service
Warranty
The warranty period and after-sales service of all products offered on the site are different for each product and are listed next to the price of these products (if the items mentioned in this section are not included, there is no warranty for that product). has a warranty and suffers a technical defect, the buyer must act according to the conditions stated in the warranty card to provide the goods and receive after-sales services from the warranty company.
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